Monitor sales performance, distribution, pricing, assortment, promotions, and competitor activities to identify growth opportunities.
Drive excellence in in-store execution by ensuring product availability, planogram compliance, merchandising standards, POSM deployment, display execution, and promotional readiness.
Collaborate closely with Merchandising, Marketing, Supply Chain, Finance, and Operations to ensure seamless execution of promotions, new product launches, and operational initiatives.
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Develop a complete and expert knowledge of Shining 3D’s hardware and software products to demonstrate products to key individuals and organizations for marketing and sales purposes (trade shows, engineering associations, etc.).
Identify additional sales opportunities outside of traditional channels.
Utilize all available internal resources including sales management, Inside Sales Specialists, Applications Engineers, marketing and others to advance and close sales.
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Organize customer events (i.e. round table discussion, plant visits, etc.) and other programs (i.e. patients workshop) independently or with marketing / medical / corporate department in line with KA action plan
Champion listing of products in key accounts within designated territory
Contribute to mapping of stakeholders, including segmentation and profiling of key accounts / medical experts
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Coordination and Collaboration: Work closely with internal teams (e.g., Business Development, operations, customer service) to ensure seamless service delivery and address any issues or concerns.
Market Analysis: Stay informed about industry trends, competitive landscape, and market conditions. Provide insights and recommendations to clients and internal stakeholders.
Reporting and Analytics: Prepare and present regular reports on account performance, and other relevant data. Analyze trends and make data-driven decisions to improve account management.
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Develop and maintain strong relationships with key customers, principals, and industry partners to enhance market penetration, customer retention, and long-term business growth.
Analyze market trends, competitor activities, and customer requirements to identify new business opportunities and recommend strategies for product positioning and market expansion.
Bachelor’s degree in Electrical & Electronics (E&E) Engineering, Mechatronics Engineering, Physics, or related discipline.
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The Account Manager will be responsible for managing and implementing digital transformation strategies aligned with our clients' business goals. This person will be the primary point of contact with clients and will be responsible for their projects. He/She will need to foster a strong working relationship internally with the creative/production team as well as externally with clients on the approval of campaigns and contents. The ideal candidate has to be agile, disciplined, highly motivated and has a native understanding of digital resources to deliver the best for the clients. To be successful in this role, the candidate must build strong and strategic partnerships with healthcare providers whose accounts are under his/her management – from clinicians and pharmacists to business unit managers and marketing managers alike. Training will be provided for specific skillsets on digital advertising strategies as well as the understanding of key performance metrics.
Responsibilities and Duties
Manage pharmaceutical, medical and healthcare clients and liaise with internal and external stakeholders, including key opinion leaders on specific therapeutic areas
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Recommend products and services (value proposition) that match customers' strategic and tactical directions.
Initiate contract negotiations including terms and conditions, product offers, and pricing in line with overall product and pricing strategies and guidelines.
Skilled at developing a collaborative Joint Business Plan with the customers.
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Career Development Events: Receive invitations to networking sessions and learning opportunities
Develop annual customer plans for assigned key account customers, incorporating brand plans, category management, and shopper insights.
Translate and cascade brand and trade strategies into customer plans, and oversee the execution of trade activities to strengthen brand presence and optimize sell out.
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In depth understanding and knowledge (deep insights) on customer’s needs, requirement and their short term and long term goals and translate them into business opportunities and deals
Advocate and being a brand champion by influencing customer’s perception, resulting in EDOTCO being a deployment and technology partner that works together towards mutual success
Elevate the relationship with key customer to the highest hierarchy (C levels), serve as main point of contact to ensure business and customer’s needs are met
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To manage the annual budgeting, forecasting, financial planning, and feasibility study processes to support business growth and strategic decision making.
To monitor short-term and medium-term cash flow forecasting, collections, and payment processes, ensuring adequate liquidity and effective working capital management across the Group.
Oversee bank accounts across all subsidiaries, including opening, closing, and ongoing maintenance.
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Manage business partners, customers and/or distributors to achieve shared KPIs including sales target, inventory and spending
Develop competencies and processes required to create an effective and efficient sales organization. Provide sales management, budget control and incentive planning.
Ensure effective hiring, orientation, training, development and retention of sales team.
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