Propose and pitch concepts and creative ideas to clients
Assisting with account growth and new business opportunities
Support in all aspects of projects, from ideation, problem solving, estimating costs, managing budgets, and writing reports for the clients and agency management team
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Identify upselling and cross-selling opportunities across Microsoft 365, Azure, Dynamics 365, Power Platform, Copilot and Microsoft Security solutions.
Build trusted relationships with senior government stakeholders, decision-makers and procurement authorities.
Develop strategic account plans, stakeholder maps, opportunity pipelines and accurate sales forecasts.
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Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team
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Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team
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Conduct regular business reviews to identify opportunities, mitigate risks, and drive category growth
Represent DKSH and client professionally across all customer engagements and commercial negotiations
Deliver sales volume, revenue, market share, and profitability targets for assigned customers through well-structured annual account plans and commercial strategies Identify opportunities for assortment optimization, shelf improvement, and category development to strengthen brand performance at the point of sale
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Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team
...
Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team
...
Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team
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Manage and monitor Advertising and Promotion (A&P) trade fund and Trade Term Agreement (TTA)-based investments for assigned accounts in accordance with annual allocations, ensuring efficient and purposeful usage of resources
Monitor self and team Key Performance Indicator (KPI) achievement, conduct regular performance reviews to identify gaps and improvement requirements, and provide trade activation post-evaluation analyses with clear action plans
Collaborate cross-functionally with Marketing, Trade Marketing, Supply Chain, Customer Care, and Client Management teams to ensure effective communication and seamless execution of business activities
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Communicate new developments relating to client and competitor products to the sales team to ensure they remain commercially informed and prepared
Coordinate and communicate all planned activities to relevant operational departments and Business Units to ensure aligned and timely execution
Liaise with clients' marketing teams to coordinate promotional material deliveries and ensure all marketing activities are accurately communicated and updated across the DKSH team
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Communicate new developments relating to client and competitor products to the sales team to ensure they remain commercially informed and prepared
Coordinate and communicate all planned activities to relevant operational departments and Business Units to ensure aligned and timely execution
Liaise with clients' marketing teams to coordinate promotional material deliveries and ensure all marketing activities are accurately communicated and updated across the DKSH team
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Communicate new developments relating to client and competitor products to the sales team to ensure they remain commercially informed and prepared
Coordinate and communicate all planned activities to relevant operational departments and Business Units to ensure aligned and timely execution
Liaise with clients' marketing teams to coordinate promotional material deliveries and ensure all marketing activities are accurately communicated and updated across the DKSH team
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Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
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Ensure sales personnel are "on the ball" in managing leads, responding to prospects, and closing deals effectively.
Drive continuous improvement in customer engagement, conversion rates, and sales professionalism.
Oversee the end-to-end sales process including lead allocation, follow-up, and closure, ensuring all enquiries are attended to within defined Service Level Agreements (SLAs).
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Provide ongoing training to the sales team, ensuring they are well-equipped with the necessary skills and knowledge.
Have in-depth knowledge of the products or services being sold and communicate effectively to both the team and clients.
Present and showcase the value proposition of the offered products or services to clients during sales pitches, trade shows, or other opportunities.
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