Understand customers' production processes, material handling problems, automation requirements, and project objectives.
Conduct initial site visits and requirement discussions together with the technical/engineering team when necessary.
Gather important project information such as product dimensions, weight, required capacity, conveyor layout, available space, operating conditions, and customer expectations.
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Manage the Accounts Receivable function including issuing invoices, monitoring outstanding balances, following up on collections, and ensuring timely receipt of payments from customers.
Accounts Payable Management
Review and verify supplier invoices, process payments, monitor outstanding payables, and ensure timely payment to suppliers and subcontractors.
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Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
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customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Prepare monthly financial statements, project cash flow forecasts and variance analysis against project budgets.
Ensure full compliance with statutory accounting standards and tax regulations and coordinate smoothly with internal and external auditors, tax agents, and corporate secretarial parties.
Prepare monthly financial statements, project cash flow forecasts and variance analysis against project budgets.
Ensure full compliance with statutory accounting standards and tax regulations and coordinate smoothly with internal and external auditors, tax agents, and corporate secretarial parties.
Manage customer invoicing and credit/debit notes, ensuring accuracy and timely issuance. Maintain updated debtor ageing reports and proactively follow up on outstanding payments.
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Budgeting: support in data collection from divisions, input and prepare budget templates inclusive of cost allocation processes for management discussion and submission/uploading budget templates following Global timeline and instructions
Audit and Tax Support: Support in providing requested data and reports to ensure audit results, direct and indirect tax returns and submission are carried out timely and accurately.
Cash Flow Management: prepare and update cash flow template as assigned
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