Support the preparation of supplier payment schedules, payment vouchers, and other payment-related documentation for review and approval by the Finance team.
Liaise with the Supply Chain, Central Kitchen, and Operations teams to resolve discrepancies involving supplier invoices, purchase orders, delivered quantities, pricing, and goods received.
Assist in monitoring supplier statements, outstanding invoices, credit notes, and payment status to support timely settlement of supplier accounts.
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To resolves issues arising from actions or events involving administrative functions throughout the progress of a job from sale to billing of the customers.
To check and ensure that staff correctly keyed in and posting of invoices / e-invoices / consignment on daily basis.
To ensure that the acknowledgement copy of sales orders / receiving notes are duly returned by the customers. If the documents are not received, then to follow up with the customers.
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Manage and process RFQs and Sales Orders, provide competitive quotations, and follow up effectively to secure orders.
Monitor and resolve customer complaints and delivery issues in collaboration with relevant teams to ensure customer satisfaction and timely order fulfilment
Maintain accurate customer data, track opportunities, and generate reports using CRM and ERP systems
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Delivers sales, market share, profitability, distribution, trade return, collection, and service level targets across assigned accounts.
Manages trade investment and account profitability through effective commercial planning, negotiation, and resource optimization.
Oversees day-to-day account management and operational execution across fast-paced retail and multi-store environments, ensuring high execution standards.
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Track, monitor and forecast normal and promotional stocks required to ensure fulfilment of stock required while maintaining a healthy stock holding at retail level.
Maximise the effective coverage of accounts, as well as monitor the execution of promotion and competitor’s activities to achieve sales target and increase market share.
Spearhead the annual review and negotiation in Trading Terms Agreements with key customers
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Manage business partners, customers and/or distributors to achieve shared KPIs including sales target, inventory and spending
Develop competencies and processes required to create an effective and efficient sales organization. Provide sales management, budget control and incentive planning.
Ensure effective hiring, orientation, training, development and retention of sales team.
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