Prepare and deliver compelling sales presentations and product demonstrations to prospective clients, showcasing the features and benefits of Deka Marketing's products.
Negotiate pricing and contract terms with clients, ensuring profitability and adherence to company policies.
Provide excellent customer service and support to existing clients, addressing inquiries, resolving issues, and ensuring customer satisfaction.
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Follow up on outstanding payments in accordance with the accounts receivable (AR) list and agreed credit terms to ensure healthy cash flow.
Handle customer complaints or product-related issues professionally and coordinate with internal teams to deliver prompt resolutions.
Plan and implement promotional campaigns or seasonal offers in line with overall sales strategy, including identifying target segments, coordinating marketing materials, and monitoring campaign effectiveness.
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Rapid Response: Promptly attend to all inbound inquiries (via phone, WhatsApp, email, social media, and walk-ins) within 24 hours.
Prospect Data Management: Systematically record, track, and update all prospect interactions and lead statuses to ensure an efficient follow-up pipeline.
Nurturing Pipeline: Follow up consistently on high-intent leads generated from Open Days, campus tours, website inquiries, and agent referrals.
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Take ownership of the regional P&L, ensuring effective resource allocation, optimised incentive frameworks, and efficient cost-to-serve while maximising revenue growth.
Serve as the key strategic liaison and escalation point between headquarters leadership and regional teams to ensure alignment and effective execution.
Bachelor's Degree in Business Administration or a related field; equivalent qualifications will also be considered.
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Rapid Response: Promptly attend to all inbound inquiries (via phone, WhatsApp, email, social media, and walk-ins) within 24 hours.
Prospect Data Management: Systematically record, track, and update all prospect interactions and lead statuses to ensure an efficient follow-up pipeline.
Nurturing Pipeline: Follow up consistently on high-intent leads generated from Open Days, campus tours, website inquiries, and agent referrals.
...
Rapid Response: Promptly attend to all inbound inquiries (via phone, WhatsApp, email, social media, and walk-ins) within 24 hours.
Prospect Data Management: Systematically record, track, and update all prospect interactions and lead statuses to ensure an efficient follow-up pipeline.
Nurturing Pipeline: Follow up consistently on high-intent leads generated from Open Days, campus tours, website inquiries, and agent referrals.
...