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5,000+ 客服 Jobs in Malaysia | Job Vacancies | October 2026 | Ricebowl
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"客服"
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Manage Alert
Undisclosed
- Work closely with other departments to ensure the prompt resolution of complex customer issues.
- Escalate unresolved or complex issues to senior Customer Service Representatives or management when necessary.
- Maintain accurate records of customer interactions, feedback, and complaints in the call log. ...
Posted
a month ago
Undisclosed
KL City
- Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
- A go-getter, and problem solver mindset to proactively customize solution for each customer needs
- Acute sense of discernment and diplomacy to arbitrate fairly on difficult cases and situations ...
Posted
a month ago
Undisclosed
Singapore
- Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
- Deliver high quality services and customer satisfactions to our clients
- Ensure good housekeeping of equipment residing at designated platform area and maintain the work area tidiness within the engineering area ...
Posted
a month ago
Undisclosed
Tasek Gelugor
- Assist Inside Sales with overall Quote to Order objectives including loading SDT (Sales Desktop) quotes under 50 line items, forwarding quotes in PDF format to Quote Center, monitoring PM views, updating quote extensions, ordering samples and coordinating contract signature completion with legal.
- Has developed knowledge and skills through formal training or considerable work experience
- Entry level often for those with work experience in the skill area ...
Posted
a month ago
Undisclosed
Singapore
- Develop and maintain technical reference documents, and deliver enablement tools and frameworks to improve product implementation and demonstration abilities to countries' implementation teams
- Work collaboratively with the Global Product Lifecycle, Marketing, Service Delivery and Engineering team during the development, launch, and implementation and continue providing feedback to refine the products and processes
- Communicate effectively with engineers and key stakeholders internally and externally. Should be comfortable filing bugs, monitoring system metrics, acting as an escalation point and working with engineering to articulate problem scenarios for infrastructure and system integration issues ...
Posted
a month ago
Undisclosed
Singapore
- Escalate customer problems and feedback to supervisor or the appropriate support teams to help improve service levels.
- Receive and process incoming orders via phone, email, fax, and online ordering systems, ensuring orders are handled accurately and efficiently.
- Ensure proper tracking on orders, liaise with the factory, and update customer on estimated delivery timelines. ...
Posted
a month ago
Undisclosed
Malaysia
- Managing Invoicing – AR/DSO
- Managing sales and stock report
- Managing local office support activity ...
Posted
a month ago
Undisclosed
Singapore
- Coordinate customer import shipments (upgrades, spares etc.) by providing shipping invoices and packing slips for customer confirmation and seek for shipping instructions for FCA terms.
- RMA tracking (on status from exporting till repair completion and importing to consignee)
- To create and maintenance SAP opportunities, ensuring the data is accurate and up to date. ...
Posted
a month ago
Undisclosed
KL City
- Collaborate with Market Planning Team on PIPO management, Quota release and back-in-stock date to ensure maximum fulfilment and backordering possibilities.
- Act as the first go-to point for customers and internal stakeholders for order-related matters/issue, making sure incidents/queries are addressed in a timely and professional manner.
- Ensure full compliance with internal/external audit requirements relating to customer service operations on processes and documentation. Provide timely support on periodic Audit Checks. ...
Posted
a month ago
Undisclosed
Singapore
- Communicate the IB’s policies and procedures;
- Deal with critical situations, such as examination emergencies
- Build sustainable relationships with external customers through open and interactive communication; ...
Posted
a month ago
Undisclosed
Singapore
- Candidates should have good spoken and written communication skills, with proficiency in English; additional regional languages are an advantage.
- Candidates should demonstrate professionalism, reliability, and the ability to work in a fast-paced clinical environment, including rotational shifts and weekends as required.
- Prior experience in healthcare, hospitality, or customer-facing roles is beneficial; a relevant diploma or equivalent qualification is preferred. ...
Posted
a month ago
Undisclosed
KL City
- Identify technical or complex issues and escalate them to the appropriate teams, including Technical Support, Funding, Risk, Compliance, and other specialists.
- Document cases clearly and accurately in the CRM, ensuring all relevant technical details and troubleshooting steps are recorded.
- Guide clients through platform functionality and provide clear instructions on resolving common technical issues. ...
Posted
a month ago
Undisclosed
KL City
- Build Product Expertise – Develop a strong understanding of Selkirk products, policies, warranties, and internal processes to provide dependable support.
- Manage Multiple Systems – Work efficiently across ticketing platforms, CRM tools, order-management systems, and other business applications.
- Meet Service Expectations – Manage high-volume call and ticket queues while meeting established standards for response time, productivity, accuracy, and customer satisfaction. ...
Posted
a month ago
Undisclosed
KL City
- Salary : Upto 8K MYR
- Roles and Responsibilities :
- To respond promptly to customer inquiries via calle, live chat and email, providing accurate information and assistance regarding Skin Care products, orders, and services. ...
Posted
a month ago
Undisclosed
Singapore
- Coordinate customer import shipments (upgrades, spares etc.) by providing shipping invoices and packing slips for customer confirmation and seek for shipping instructions for FCA terms.
- RMA tracking (on status from exporting till repair completion and importing to consignee)
- To create and maintenance SAP opportunities, ensuring the data is accurate and up to date. ...
Posted
a month ago
Undisclosed
Singapore
- Foster Cross-Functional Collaboration: Coordinate and communicate effectively with different departments to ensure seamless business operations and timely resolution of issues.
- Develop Strategies: Establish policies, plans, and operational strategies aligned with sales and territory requirements.
- Build a Positive Culture: Promote company values and foster a positive, collaborative workplace that motivates the team and drives performance. ...
Posted
a month ago
Undisclosed
Singapore
- Strong communication skills
- Prior experience in hospitality, retail, or wellness-related customer service roles is beneficial.
- Ability to work shifts, weekends, and public holidays as required by outlet operations. ...
Posted
a month ago
Undisclosed
KL City
- Compile and summarize complaint data, analyze complaint frequency across different scenarios, and identify key customer complaint issues to provide a basis for business optimization.
- Participate in optimizing complaint-handling processes and propose improvements to products or service processes to reduce complaint escalation rates at the source.
- Handle other matters within the team. ...
Posted
a month ago
Undisclosed
Singapore
- Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
- Deliver high quality services and customer satisfactions to our clients
- Ensure good housekeeping of equipment residing at designated platform area and maintain the work area tidiness within the engineering area ...
Posted
a month ago
Undisclosed
KL City
- Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
- A go-getter, and problem solver mindset to proactively customize solution for each customer needs
- Acute sense of discernment and diplomacy to arbitrate fairly on difficult cases and situations ...
Posted
a month ago
SGD2,400 - SGD4,000 Per Month
Singapore
- Learn valuable leadership and communication skills
- One-on-one coaching and mentorship
- Career advancement opportunities ...
Posted
a month ago
SGD3,600 - SGD4,800 Per Month
Geylang
- Follow up with customers on appointments and service progress.
- Prepare quotations, invoices, and basic service reports.
- Maintain customer records and update the company system. ...
Posted
a month ago
Undisclosed
Singapore
- Deliver professional service to customers through inbound, outbound and eService channels in high volume, fast-paced environment, utilizing phone and email.
- Quickly identify and solve problems of diverse scope on the spot.
- Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them. ...
Posted
a month ago
MYR2,000 - MYR2,000 Per Month
- Assist in planning and scheduling vessel movements, cargo handling, and crew changes.
- Support customs documentation and clearance processes for vessels and cargo.
- Ensure all operations comply with company policies, and local and international maritime regulations and environmental standards. ...
Posted
a month ago
MYR3,000 - MYR3,000 Per Month
KL City
- Professional development
- We're Hiring: Customer Care Consultant
- Handle inbound calls & provide top-notch customer supportLocation: The Horizon Annexe, Bangsar South5-day week ...
Posted
a month ago
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