- 解决客户投诉并在需要时升级问题以确保及时解决。
5 days
500+ 客服人员 Jobs in Petaling Jaya - November 2026 - High Salaries
Showing 517 jobs results for
"客服人员"
in Petaling Jaya
- Order modifications & cancellations
Today
- Ensure orders are served accurately and promptly.
9 days
- Follow up with healthcare providers to obtain necessary medical documentation
5 days
- Troubleshoot technical problems and provide suitable solutions.
5 days
- Handle payment transactions and ensure accuracy of records.
Today
- Process documentation and verify information where required.
5 days
- Process service requests, including updating customer email addresses and phone numbers in the system, as well as warranty registrations.
5 days
- Handle payment transactions and ensure accuracy of records.
Today
- Handle payment transactions and ensure accuracy of records.
Today
- Handle payment transactions and ensure accuracy of records.
Today
- Provide simple instructions and prompts to the AI tools.
5 days
- Collect feedback from students and parents to improve service standards
30+ days
- Minimum SPM qualification and above
13 days
- Handle customer inquiries, complaints, and follow-ups in a timely manner.
14 days
- Close online sales based on enquiries and create payment links for customers to make payment.
12 days
- Escalate issues to the appropriate team when further support is required.
5 days
- Follow up with potential and existing customers.
30+ days
- Respond to requests for technical assistance on system issue by telephone or electronically (email)
5 days
- * Process documentation and verify information where required.
5 days
- Maintain high standards of showroom presentation and product displays.
16 days
- Follow up with potential and existing customers.
30+ days
- Product availability
30+ days
- Work in a team to achieve the required KPI elements and SLA
3 days
- Managing incoming calls and messages, responding promptly, and sending reminder calls or WhatsApp messages one or two days before appointments for confirmation.
6 days
- Provide simple instructions and prompts to the AI tools.
12 days
- Develop and maintain a deep understanding of company products and services to effectively answer customer questions and provide recommendations.
9 days
- Handle sales-related responsibilities, including facility tours, package explanation, follow-up with prospective clients, and closing bookings.
30+ days
- Achieve monthly KPI targets.
30+ days
- Use customer service systems, CRM systems, and other relevant internal tools.
30+ days