Support the livestream production team by managing on-screen graphics, lower thirds, and other visual elements as directed by the producer or director.
Help manage and organize content for upcoming livestreams, including preparing scripts, gathering assets, and ensuring all materials are ready for broadcast.
Collaborate with the marketing and content teams to promote upcoming livestreams and analyze post-stream data to identify areas for improvement....
Livestream Production
Technical Support
Content Moderation
Audience Engagement
Platform Management
Troubleshooting
Communication Skills
Time Management
Team Collaboration
Customer Service
Customer Service
Sales Techniques
Product Knowledge
Merchandising
Point of Sale (POS)
Inventory Management
Communication Skills
Teamwork
Problem Solving
Time Management
Upselling
Cash Handling
Customer Service
Retail Operations
Sales Support
Point of Sale (POS) Systems
Product Knowledge
Merchandising
Team Collaboration
Communication Skills
Cashiering
Stock Replenishment
Customer Feedback & Reporting – Compile regular reports on customer feedback, product suggestions, complaints, warranty cases and programme performance, highlighting recurring issues and improvement areas.
Social Media Engagement Support – Support engagement across official social media platforms through relevant industry content, community interactions and approved product-related discussions.
Cross-Department Coordination – Work closely with the Product and Marketing teams to resolve customer issues, communicate product feedback and escalate recurring or product-related concerns....