- Putrajaya Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Job Overview
We are seeking a motivated and customer-focused Retail Associate to join the JOVI team at IOI Putrajaya.Retail Associate responsible for delivering excellent in-store customer experience, supporting sales performance, and ensuring smooth daily retail operations. This role involves assisting customers, maintaining store presentation, and managing stock in a fast-paced retail environment.
Key Responsibilities
1. Customer Service & Sales
-Greet and assist customers professionally.
-Provide product recommendations to drive sales.
-Handle customer requests (including engraving, if applicable).
-Process transactions accurately using POS systems.
2. Store Operations & Stock Management
-Maintain cleanliness, organization, and visual standards of the kiosk.
-Monitor stock levels and support replenishment.
-Conduct inventory checks and report discrepancies.
3. Product Knowledge & Promotion
-Stay updated on product features, pricing, and promotions.
-Assist in setting up displays and promotional activities.
4. Transaction Handling & Reporting
-Ensure accurate handling of all sales transactions.
-Maintain daily sales records and submit reports to the supervisor.
5. Customer Engagement
-Build strong relationships to encourage repeat purchases.
-Collect and communicate customer feedback to management.
Requirements
Benefits
Pay: RM2,300.00 - RM2,500.00 per month
Work Location: In person
Important Information
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