Tribe Business Services Hiring! Work from Home Customer Support – Gaming Project | Work From Home | Full-Time in Pahang, Earn up to MYR 3,000 - Ricebowl

Tribe Business Services is expanding its team and welcoming new applicants!

We are seeking service-oriented individuals to support an international gaming project associated with Tencent. You will be responsible for handling customer requests, understanding their concerns, and ensuring that enquiries are managed professionally.

Job Responsibilities

• Manage incoming requests through digital support channels.
• Address concerns involving user accounts, payment status, and gaming services.
• Provide clear instructions and assistance to resolve reported issues.
• Maintain proper records of customer interactions.

Qualifications

• Able to read, write, and speak Mandarin, with basic English skills.
• Previous experience in customer service or BPO is required (minimum 1 year).
• Familiar with standard computer applications and MS Office.
• Able to work remotely with personal equipment and stable connectivity.
• An interest in online entertainment or gaming is preferred.

Working Hours

• Rotational shifts: 8AM–4PM / 4PM–12AM / 12AM–8AM.
• Fixed night shift: 12AM–8AM.

Application Process

Interested candidates may share their updated resume with Jeselyn Koh Wei Li via WhatsApp at ************* 0351.

Pay: RM3,000.00 per month

Application Question(s):

• Are you proficient in Mandarin and able to understand and communicate in basic English?
• Do you have a suitable laptop and stable home internet connection?
• Are you able to work on a rotating schedule or commit to a permanent night shift?
• Do you have at least one year of experience in customer service or BPO-related roles?
• Are you available to start at short notice, and are you agreeable to the fixed monthly salary of RM3,000?

Work Location: In person