Role Purpose:
To support the strategic execution of Alpro’s professional services by coordinating programmes, engaging outlets, and ensuring smooth end-to-end implementation.
The PCD Executive transforms campaign strategies into operational reality — ensuring materials, workflows, branding, and communications reach outlets effectively, while building pride and professionalism among Alpro’s pharmacy teams.
Responsibilities:
A. Programme & Project Execution (Existing & New Projects)
- Coordinate and execute ongoing professional service programme.
- Support the rollout of new initiatives, pilots, and innovation projects under PCD.
- Ensure all outlets receive campaign materials, instructions, timelines, and training support.
- Work with the Manager to refine workflows and propose creative, practical process improvements.
B. Communication & Outlet Engagement
- Serve as a primary contact point for outlet pharmacists and Area Managers regarding in-charge PCD programme.
- Respond to operational queries promptly and professionally; escalate issues requiring managerial decision-making.
- Track outlet engagement, campaign adoption, and provide weekly summaries on progress.
C. Training & Professional Development Support
- Manage operational logistics for training sessions: invitations, scheduling, platform setup, materials, certificates, attendance, learning hour QR codes, quizzes, etc.
- Collect feedback from participants and support data consolidation for programme improvement.
- Assist in the execution of PRP training activities, professional recognition initiatives, and pharmacist development programmes.
D. Branding, Publicity & Cross-Department Collaboration
- Work with other HQ departmental teams to support campaign branding, internal communications, and outreach materials.
- Contribute creative ideas for engagement content, visuals, pharmacist highlights, and programme storytelling.
- Assist in preparing reports, presentations, and communication decks.
E. Administration & Reporting
- Maintain documentation, tracking sheets, dashboards, and project timelines.
- Prepare weekly progress updates, issue logs, and simple analytics for decision-making.
- Ensure accuracy and completeness in all programme data.
F. Research & External Collaboration (Support Role)
- Assist the Manager in coordinating research-related tasks (data compilation, meeting arrangements, documentation).
- Learn to support ethics submissions, reporting, and partner communications as required.
Pay: RM2,300.00 - RM3,200.00 per month
Work Location: In person