Global Amity Hiring! Full Time Job Controller in Negeri Sembilan - Ricebowl

• Minimum SKM Certificate Level 3inAutomotive or equivalent. A Diploma in Automotive is an added advantage.

• Minimum 2 years of working experience in the automotive industry.

• Possess basic reading and writing skills in English and Malay.

• Possess basic computer skills.

• Possess a valid Class D driving license.

Generic terms

• To always act in Global Amity best interests

• To always diligently follow ALL CURRENT Honda Global Amity processes, policies, guidelines, and documentation requirements

• To stay updated to any changes in the processes and modify behaviors accordingly

• To respect the authorities

• To always behave in a courteous and professional manner

• To always maintain a clean and professional appearance, adhering to relevant guidelines and/or wearing a uniform if requested

• To maintain effective and open communications with peers/subordinates/superiors to discuss feedback, issues, seek and provide suggestions for improvements.

• To perform any other duties reasonably requested by the Management

• To ensure any direct reports also adhere to the above general guidelines

• To be punctual at all times

• To diligently complete all training assigned

• To be prepared to work extra time, as requested by the management

General Scope

• To be the primary SA interface between Technician at all times and keeping them well informed and building a strong professional relationship.

Job Functions

• Communicate with the technical staff to understand the technical issue/diagnosis and recommended corrective actions

• Communicate with the technical team to monitor progress to ensure the job is completed on time and returned to the customer when promised

• If additional time is required to complete to communicate Service Advisor and keep them updated with any developments or issues.

• To make sure the vehicle is NEVER returned to the customer before the appropriate Quality checking has been done (either the Service Manager or alternative technical staff approved by the Service Manager)

• Responsible for ensuring smooth flow of jobs by using the work control chart 1 day before the appointment date.

• To distribute all jobs following the technician skills and capacity.

• To monitor all technician attendance every day to ensure full manpower.

• To ensure all jobs are recorded in DBM Time Recording and to prepare a carry-over job list for monitoring.

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Medical Insurance
• Training Provided
• Overtime Pay