ManpowerGroup Hiring! Full Time Security Command Centre - Surveillance Technology | AVP Role in Pahang, Earn up to MYR 18,000 - Ricebowl

Job Title: Assistant Vice President, Security Command Centre & Surveillance Technology

Location: Pahang, Malaysia (integrated resort)
Job Type: Full-time, permanent
Working Days: 6 days per week
Reports to: Vice President Security / Chief Operating Officer

About the Role

A leading integrated resort in Malaysia is looking for an Assistant Vice President to lead its 24-hour Command Centre and Security Monitoring Centre, together with the security technology and communications systems that protect guests, employees and assets.

You will own the security technology stack, from CCTV, access control and radio communications to body-worn cameras, drone detection and AI-enabled video analytics. You will also provide executive oversight of emergency response, crisis management and business continuity. Working closely with the Vice President Security, you will set the long-term technology roadmap and lead transformation projects.

Key Responsibilities

Command Centre and Emergency Management

• Provide executive oversight of the 24-hour Command and Emergency Management Centre
• Develop and maintain emergency response plans for fire, medical emergencies, natural disasters and security incidents
• Lead response coordination with police, fire and rescue and other emergency services during critical incidents
• Run regular drills, tabletop exercises and training
• Maintain business continuity capability

Security Technology

• Lead the development and operation of CCTV, access control, radio communications, body-worn cameras, visitor management, key management and integrated command platforms
• Oversee drone operation and detection (where applicable)
• Drive AI-enabled monitoring, including facial recognition, number plate recognition, RFID/GPS patrol tracking and AI-enhanced CCTV
• Define the long-term technology roadmap and lead capital projects and upgrades
• Ensure the cybersecurity of operational systems
• Introduce data-driven reporting for senior executives

Risk, Compliance and Governance

• Identify and assess operational risks and implement mitigation strategies
• Ensure compliance with local laws, licensing requirements and company policies
• Ensure AI systems are used responsibly, protecting privacy and preventing unethical or unlawful use

Financial Management

• Develop operating and capital budgets and monitor expenditure
• Ensure value for money across security contracts and technology investments

Leadership and Stakeholders

• Lead, coach and develop the Command Centre team, including workforce and succession planning
• Represent Security at executive meetings and advise senior leadership
• Build strong relationships with law enforcement, fire and rescue, government agencies and resort operations teams

Requirements

• 7 to 10 years in senior security leadership or a similar environment
• Strong background in security technology and command or control centres
• Experience in emergency management, response and crisis management
• Experience in integrated resorts, casinos (including Macau or other Asian integrated resorts), aviation, critical infrastructure or large entertainment venues, with project management exposure
• Demonstrated leadership of large, multidisciplinary teams
• Good working knowledge of IT and emerging technologies
• Strong communication and investigation skills
• Ability to balance a strong security presence with a high level of guest service
• Fluent English; Mandarin or Cantonese is an advantage
• Industry-related certification in security or law enforcement (law enforcement experience is not required)
• Preferred: Emergency and Crisis Response certification, Certified Crisis Management Officer, or Crisis Management and Business Resilience certification
• Willing to work 6 days a week and be based at the resort location

Key Performance Areas

• Agreed security service levels maintained
• Faster emergency response times
• Fewer security incidents and stronger safety metrics
• Capital projects delivered on time and within budget
• Regulatory compliance achieved
• Business continuity readiness maintained
• Reduced technology downtime

Compensation

Competitive salary and benefits, based on experience.

Pay: RM14,000.00 - RM18,000.00 per month

Work Location: In person