Position Overview:

This role focuses on building a strong genuine parts ecosystem, ensuring parts availability, improving dealer network capability, managing CKD/CBU supply coordination, and driving sustainable aftersales profitability while supporting rapid brand expansion.

Key Responsibilities

1. National Parts Strategy & Brand Establishment

Develop and execute national parts business strategy aligned with Principal and Malaysia market plan.
Drive genuine parts penetration and reduce grey/parallel parts usage.
Support new dealer network expansion with structured parts programs.
Establish localized parts policies, pricing structures, and SOPs.

2. Supply Chain & China HQ Coordination

Coordinate closely with the Principal for parts ordering, shipment, and allocation.
Monitor lead time from China and optimize safety stock planning.
Manage CKD and CBU parts requirements (service parts & campaign parts).
Resolve back-order issues and urgent shipment escalation.

3. Inventory & Warehouse Management

Set up and manage national parts warehouse operations.
Control stock aging, slow-moving parts, and obsolescence.
Monitor fill rate, stock turnover, and inventory health.
Implement DMS/ERP integration for visibility across dealer network.

4. Dealer Network Performance Management

Monitor dealer parts sales, stock levels, and compliance with OEM standards.
Conduct dealer audits and performance reviews.
Provide parts business coaching to dealer parts managers.
Implement incentive schemes and genuine parts campaigns.

5. Financial & Pricing Management

Develop competitive pricing strategy balancing cost control and market acceptance.
Monitor gross margin, discount structures, and rebate programs.
Prepare annual budget, forecasting, and business review reports.
Ensure cost-efficient logistics and freight management.

6. Aftersales & Customer Experience Support

Ensure parts availability to support service KPI and customer satisfaction.
Support warranty parts claims and technical campaigns.
Collaborate with Service Department to reduce vehicle downtime.

7. Compliance & Governance

Ensure adherence to Malaysian regulatory requirements.
Maintain documentation standards in line with HQ policy.
Prepare for internal and external audits.

Volt Auto Malaysia Sdn. Bhd.

Volt Auto Malaysia Sdn. Bhd. Job Vacancies and Careers

Skills Required

Skills Required

Skills Required