jobs in Transcosmos (Malaysia) Sdn. Bhd.

Transcosmos (Malaysia) Sdn. Bhd.

50-200 Employees · Call Center / BPO ·

19 Followers

20 Job Vacancies

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Transcosmos (Malaysia) Sdn. Bhd. Job Vacancies and Careers

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Gaming Support Specialist (Immediate Joiner) - AUNZ Market Gaming Support Specialist (Immediate Joiner) - AUNZ Market

Transcosmos Malaysia Sdn Bhd

Full Time

Cheras

  • Professional development
  • Position Overview
  • We are looking for a Game Player Support Specialist to provide timely and effective assistance to players. The ideal candidate has customer service experience, a strong interest in mobile gaming, and a good understanding of strategy and simulation games. ...
Posted
a month ago
Subject Matter Expert - AI Device Project (Immediate Intake) Subject Matter Expert - AI Device Project (Immediate Intake)

Transcosmos Malaysia Sdn Bhd

Full Time

KL City

  • Provide on-the-job training and support for new and existing agents, helping them refine their skills and knowledge.
  • Coach and mentor agents, offering feedback and recommendations for improvement in call handling, issue resolution, and customer interactions.
  • Help ensure that all agents are familiar with and adhere to company procedures, policies, and product details. ...
Posted
a month ago
E-commerce Operations Specialist - AI Device Project E-commerce Operations Specialist - AI Device Project

Transcosmos Malaysia Sdn Bhd

Full Time

KL City

  • Maternity leave
  • Vision insurance
  • The Ecommerce Operation Specialist manages daily after-sales support and marketplace operational performance across platforms such as Amazon, Lazada, Shopee, TikTok Shop, and other e-commerce channels. This role is responsible not only for replying to customer enquiries, but also for monitoring marketplace health indicators such as store rating, product rating, response rate, return rate, refund trend, and after-sales performance. ...
Posted
a month ago
Customer Service ( Korean Speaker) - Airlines project Customer Service ( Korean Speaker) - Airlines project

Transcosmos Malaysia Sdn Bhd

Full Time

Cheras

  • Customer service : 1 year (Required)
  • Korean (Required)
  • Project: Airlines - Korean Speaker ...
Posted
a month ago
Quality Assurance (Content Moderation) Quality Assurance (Content Moderation)

Transcosmos Malaysia Sdn Bhd

Full Time

KL City

  • Identify trends, recurring errors, and knowledge gaps through quality analysis.
  • Collaborate with Operations, Training, and Policy teams to improve moderation accuracy and consistency.
  • Participate in calibration sessions with internal stakeholders and clients to ensure alignment on moderation standards. ...
Posted
a month ago
Customer Service (Thai Speaker) - Airline Project Customer Service (Thai Speaker) - Airline Project

Transcosmos Malaysia Sdn Bhd

Full Time

Cheras

  • Customer service: 1 year (Required)
  • Thai (Required)
  • Project: Airlines - Thai Speaker ...
Posted
a month ago
Customer Service (US Market) - Beauty and Wellness project Customer Service (US Market) - Beauty and Wellness project

Transcosmos Malaysia Sdn Bhd

Full Time

KL City

  • Parental leave
  • Professional development
  • Vision insurance ...
Posted
a month ago
Amazon Customer Support ( Immediate Joiner ) Amazon Customer Support ( Immediate Joiner )

Transcosmos Malaysia Sdn Bhd

Full Time

KL City

  • Manage complex or difficult customer interactions professionally.
  • Investigate customer concerns and provide accurate resolutions.
  • Provide basic troubleshooting support for consumer electronics and smart devices. ...
Posted
a month ago
Master Trainer - Retail Master Trainer - Retail

Transcosmos Malaysia Sdn Bhd

Full Time, Work from Home

WFH

Malaysia

  • Develop visually appealing training materials, reels, stories, and social-ready assets.
  • Design and deliver digital-first product training, Retail Pro Training, and Distributor/OEM training sessions.
  • Conduct readiness and capability-building sessions using interactive, multimedia-driven formats. ...
Posted
a month ago
Gaming Support Specialist (Immediate Joiner) Gaming Support Specialist (Immediate Joiner)

Transcosmos Malaysia Sdn Bhd

Full Time

Cheras

  • Minimum 1–2 years of customer service experience, preferably in the gaming, technology, e-commerce, contact centre or other service-oriented industries.
  • Candidates with 1–2 years of hands-on mobile gaming experience, particularly in Simulation and Strategy (SLG) games will have an added advantage.
  • Fresh graduates and candidates without direct gaming-industry experience are also encouraged to apply if they are active mobile gamers with strong communication skills and a willingness to learn. ...
Posted
a month ago