SOP Compliance & Internal Controls: Train, guide, and audit retail store employees to ensure strict adherence to the Company's Standard Operating Procedures (SOPs) and safeguard internal controls.
Performance Analytics: Generate and analyze reports related to merchandise performance and customer behaviour to provide actionable insights to the management team.
Cross-Functional Support: Perform other ad-hoc operational tasks and collaborate seamlessly across departments to support the growth of the Operations Department.
Interpersonal skills
Problem-solving skills
Communication skills
Leadership skills
Retail operations
Store management
Visual merchandising
Inventory control
Performance analytics
Transport