Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
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Office Administration
Record Keeping
Scheduling Appointments
Document Management
Communication Skills
Time Management
Problem Solving
Attention to Detail
Microsoft Office Suite
Organizational Skills
Customer Service
Teamwork
Administrative Support
Data Entry
Record Keeping
Communication Skills
Teamwork
Time Management
Problem Solving
Attention to Detail
Office Software
Task Management
Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Education: SPM, high school diploma, or equivalent; further education or certifications in business administration or facilities management is a plus.
Experience: Minimum of 1-2 years in administrative roles, preferably in a facilities maintenance or retail environment.
Skills: Proficiency in MS Office (Excel, Word) and familiarity with maintenance management software. Excellent communication skills, both written and verbal, to interact with internal teams and external vendors.
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