- Min SPM with 2 years of managerial experience in Food & Beverages- Strong leadership and coaching abilities.- Positive attitude and eagerness to learn.- Willing to work overtime and on public holidays if required.- Able to join training at Kuala Lumpur.- Strong presentation, communication, problem-solving, and time-management skills.- Team player, able to work independently and under pressure.- Proficient in English and Malay, both written and spoken.- Computer literate.- Confident, proactive, and capable of meeting tight deadlines.- Owns transport and willing to travel.
Full ownership of outlet business operations, people management, problem-solving, master of operations with strong menu knowledge and product execution SOPs, hands-on floor presence, cost control, inventory management, multi-channel operations, business coordination
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Attend Daily Business Learning Session from 8:30 AM – 10:00 AM, Monday to Friday, including business sharing, market updates, training and team discussions.
Participate in structured onboarding and training covering financial planning, insurance fundamentals, product knowledge, customer needs analysis and professional development.
Assist in business development activities, including market research, customer segmentation and identifying potential business opportunities.
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Recruitment & Talent Acquisition: develop recruitment strategies, streamline hiring processes, and build talent pipelines for roles including store managers, supervisors, kitchen and front-of-house staff.
Training & Development: design and deliver onboarding, job-specific training (food preparation, customer service, cash handling) and leadership development; ensure halal compliance training and monitor training effectiveness.
Employee Relations: foster open communication and engagement, manage morale initiatives, and resolve employee concerns, conflicts and grievances in line with company policy and local laws.
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Attend Daily Business Learning Session from 8:30 AM – 10:00 AM, Monday to Friday, including business sharing, market updates, training and team discussions.
Participate in structured onboarding and training covering financial planning, insurance fundamentals, product knowledge, customer needs analysis and professional development.
Assist in business development activities, including market research, customer segmentation and identifying potential business opportunities.
...
Loves working with children. Their energy, curiosity, and growth inspire you. You genuinely enjoy being on the floor, engaging with kids and parents, and making every interaction memorable.
Builds relationships naturally. You nurture trust with parents, connect with kids, and create a sense of belonging that keeps families coming back.
Has a relevant background. Experience in education, teaching, coaching, sports management, or children's programming is a huge plus—you understand child development and what it takes to deliver a world-class experience.
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