Education: Primary/Secondary school education, SPM, or equivalent.
Experience: No prior experience required (fresh workers are welcome); previous experience in warehousing, cold room management, or general labor is an added advantage.
Physical Requirements: Physically fit and capable of heavy lifting, loading/unloading goods, and working inside cold room environments.
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Qualifications:• A degree holder, preferably in Marketing, Business, Data Analytics, Statistics, Information Systems, Computer Science, or a related discipline.• Minimum Years of Experience: 3 – 5 yearsCompulsory Skills:• CRM, Loyalty, or Digital Marketing experience• Strong analytical and problem-solving skills• Advanced Microsoft Excel and PowerPoint skills• Experience in campaign performance reporting and dashboarding• Experience working with data and systems• Stakeholder and vendor management skills• UAT testing and issue tracking experience• Ability to analyse and translate data into actionable business insightsNice-to-Have Skills:• Loyalty programme experience (e.g. airline, telco, banking, or retail)• Power BI, other visualisation tools• Experience supporting technology delivery or Agile projects• Experience with CRM platforms such as Capillary, Salesforce, Adobe Campaign, or Braze
Minimum of 3-4 years of experience in Food & Beverage industry.
Fluent in spoken and written in English and Mandarin (in order to attend to English and Mandarin speaking guests’ needs and complaints promptly and politely.)
Excellent communication & interpersonal skills; able to build lasting relationships with guests.
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Critical Thinking
People Management
Coordinating with Others
Service Orientation
Communication Skill
Responsibility
Staff Training
Leadership
Customer Service
Communication
Problem-Solving
Food Safety
Inventory Management
+11
Posted
2 days ago
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Part Time Retail Associate (Mango, Sunway Pyramid)