What we’re looking for:-Fluent in Mandarin & English-Strong organisational and time-management skills-Proactive, detail-oriented and able to work independently-Comfortable handling confidential and time-sensitive matters-AI tools / AI-assisted work experience is strongly preferred-Willing to travel regularly to Singapore for meetings
Sales Administration
Customer Service
Communication Skills
Problem-Solving
Teamwork
Time Management
Organizational Skills
Microsoft Office Suite
CRM Software
Cash Handling
Basic Math Skills
Transaction Processing
Customer Service
Attention to Detail
Communication Skills
Point of Sale (POS) Systems
FIFO
Stock Management
Stock Replenishment
Sales Administration
Coordination
Customer Service
Data Entry
Order Processing
Microsoft Office Suite
Communication Skills
Time Management
Organizational Skills
Handle and coordinate import/export documentations, including customs permits, K2 forms and MAQIS permits and any regulatory related documents
Coordinate daily operations, inventory and receiving activities, ensuring goods and quantities are accurate and follow FIFO requirements to Singapore
Maintain accurate records of pallet colours and quantities to ensure proper tracking and prevent discrepancies with suppliers, customers and landlords
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Sales Administration
Customer Service
Communication Skills
Problem-Solving
Teamwork
Time Management
Organizational Skills
Microsoft Office Suite
CRM Software
Handle and process customer and sales invoices/documents accurately, including invoice preparation, verification, and record maintenance & promptly amending and updating invoices whenever there are changes.
Respond to customer enquiries through various communication channels, including phone calls, email, WhatsApp, online chat and e-commerce platforms such as Shopee, Lazada, TikTok and other relevant platforms, in a professional and friendly manner
Process customer orders, returns, and exchanges accurately and efficiently
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Candidate must possess at least a SPM / 'O' level, Higher Secondary/ STPM / 'A Leavel / Pre-U, Diploma, Advanced / Higher / Graduate Diploma, any field
Proficiency in English & Bahasa Malaysia
Computer skills – using appropriate computer skills and knowledge, ranging from data entry to systems analysis, to achieve work goals.
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