The Clinic Customer Service is a dual-impact role designed to bridge the gap between digital inquiry and in-clinic excellence. You will serve as the primary point of contact for prospective and existing patients, managing the full lifecycle of the patient journey—from the first "click" or "call" to the professional coordination of their physical visit. Your goal is to convert high-quality leads into loyal patients through medical-grade professionalism, expert product knowledge, and a sophisticated service approach.Requirements • Education & Experience: Minimum 1–2 years in sales, telemarketing, or customer service. Experience in beauty, wellness, or healthcare (specifically aesthetic clinics or chiropractic) is a significant advantage. Fresh graduates with a high aptitude for learning are welcome. • Language Proficiency: Fluent in English, Mandarin, and Bahasa Malaysia. • Soft Skills: Presentable, professional, and a "soft-luxury" communication style. Must be resultsdriven and able to thrive in a fast-paced environment. • Tech Literacy: Proficient in digital communication tools, social media platforms, and basic Microsoft OKice.
The Clinic Customer Service is a dual-impact role designed to bridge the gap between digital inquiry and in-clinic excellence. You will serve as the primary point of contact for prospective and existing patients, managing the full lifecycle of the patient journey—from the first "click" or "call" to the professional coordination of their physical visit. Your goal is to convert high-quality leads into loyal patients through medical-grade professionalism, expert product knowledge, and a sophisticated service approach.Requirements • Education & Experience: Minimum 1–2 years in sales, telemarketing, or customer service. Experience in beauty, wellness, or healthcare (specifically aesthetic clinics or chiropractic) is a significant advantage. Fresh graduates with a high aptitude for learning are welcome. • Language Proficiency: Fluent in English, Mandarin, and Bahasa Malaysia. • Soft Skills: Presentable, professional, and a "soft-luxury" communication style. Must be resultsdriven and able to thrive in a fast-paced environment. • Tech Literacy: Proficient in digital communication tools, social media platforms, and basic Microsoft OKice.
The Clinic Customer Service is a dual-impact role designed to bridge the gap between digital inquiry and in-clinic excellence. You will serve as the primary point of contact for prospective and existing patients, managing the full lifecycle of the patient journey—from the first "click" or "call" to the professional coordination of their physical visit. Your goal is to convert high-quality leads into loyal patients through medical-grade professionalism, expert product knowledge, and a sophisticated service approach.Requirements • Education & Experience: Minimum 1–2 years in sales, telemarketing, or customer service. Experience in beauty, wellness, or healthcare (specifically aesthetic clinics or chiropractic) is a significant advantage. Fresh graduates with a high aptitude for learning are welcome. • Language Proficiency: Fluent in English, Mandarin, and Bahasa Malaysia. • Soft Skills: Presentable, professional, and a "soft-luxury" communication style. Must be resultsdriven and able to thrive in a fast-paced environment. • Tech Literacy: Proficient in digital communication tools, social media platforms, and basic Microsoft OKice.
The Clinic Customer Service is a dual-impact role designed to bridge the gap between digital inquiry and in-clinic excellence. You will serve as the primary point of contact for prospective and existing patients, managing the full lifecycle of the patient journey—from the first "click" or "call" to the professional coordination of their physical visit. Your goal is to convert high-quality leads into loyal patients through medical-grade professionalism, expert product knowledge, and a sophisticated service approach.Requirements • Education & Experience: Minimum 1–2 years in sales, telemarketing, or customer service. Experience in beauty, wellness, or healthcare (specifically aesthetic clinics or chiropractic) is a significant advantage. Fresh graduates with a high aptitude for learning are welcome. • Language Proficiency: Fluent in English, Mandarin, and Bahasa Malaysia. • Soft Skills: Presentable, professional, and a "soft-luxury" communication style. Must be resultsdriven and able to thrive in a fast-paced environment. • Tech Literacy: Proficient in digital communication tools, social media platforms, and basic Microsoft OKice.
The Clinic Customer Service is a dual-impact role designed to bridge the gap between digital inquiry and in-clinic excellence. You will serve as the primary point of contact for prospective and existing patients, managing the full lifecycle of the patient journey—from the first "click" or "call" to the professional coordination of their physical visit. Your goal is to convert high-quality leads into loyal patients through medical-grade professionalism, expert product knowledge, and a sophisticated service approach.Requirements • Education & Experience: Minimum 1–2 years in sales, telemarketing, or customer service. Experience in beauty, wellness, or healthcare (specifically aesthetic clinics or chiropractic) is a significant advantage. Fresh graduates with a high aptitude for learning are welcome. • Language Proficiency: Fluent in English, Mandarin, and Bahasa Malaysia. • Soft Skills: Presentable, professional, and a "soft-luxury" communication style. Must be resultsdriven and able to thrive in a fast-paced environment. • Tech Literacy: Proficient in digital communication tools, social media platforms, and basic Microsoft OKice.
The Clinic Customer Service is a dual-impact role designed to bridge the gap between digital inquiry and in-clinic excellence. You will serve as the primary point of contact for prospective and existing patients, managing the full lifecycle of the patient journey—from the first "click" or "call" to the professional coordination of their physical visit. Your goal is to convert high-quality leads into loyal patients through medical-grade professionalism, expert product knowledge, and a sophisticated service approach.Requirements • Education & Experience: Minimum 1–2 years in sales, telemarketing, or customer service. Experience in beauty, wellness, or healthcare (specifically aesthetic clinics or chiropractic) is a significant advantage. Fresh graduates with a high aptitude for learning are welcome. • Language Proficiency: Fluent in English, Mandarin, and Bahasa Malaysia. • Soft Skills: Presentable, professional, and a "soft-luxury" communication style. Must be resultsdriven and able to thrive in a fast-paced environment. • Tech Literacy: Proficient in digital communication tools, social media platforms, and basic Microsoft OKice.