Candidates with experience in Customer Relationship Management (CRM), customer service, customer engagement, or membership management are preferred.
Candidates with customer service experience in direct selling, beauty salons, wellness centres, retail businesses, or listed companies will have an added advantage.
Candidates with only third-party outsourced customer service experience (Telemarketing / Tele-customer Service) will not be considered.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Diploma or Bachelor's Degree in Supply Chain Management, Logistics, Business Administration or a related discipline.
Minimum 5 years of relevant experience in order fulfilment, order management, supply chain, logistics or operations, with managerial or supervisory experience preferred.
Strong understanding of end-to-end order fulfilment and supply chain processes.
...