Receive and inspect incoming deliveries, check quantities against purchase orders, and log discrepancies. Keep physical stock organised by SKU for easy pick-up.
Label, bin, and shelve products following FIFO where applicable to reduce obsolete stock. Maintain clean and safe storage areas at all times.
Prepare stock transfers and replenishment for the showroom and workshop so sales and installs are never delayed....
Own the web shop as the single point of accountability for catalogue, pricing, promotions, content accuracy and day-to-day performance.
Monitor site health daily and coordinate fixes with the web/IT vendor; plan and run seasonal campaigns and promotions; track weekly KPIs and report to management with actions.
Process all incoming orders from web, email, phone and WhatsApp from acknowledgement to fulfilment, invoicing and delivery confirmation; respond to enquiries and convert through upselling and cross-selling; coordinate with warehouse and couriers; handle returns, exchanges and complaints; maintain records in Shopify and sales CRM....
Receive and inspect incoming deliveries, check quantities against purchase orders, and log discrepancies. Keep physical stock organised by SKU for easy pick-up.
Label, bin, and shelve products following FIFO where applicable to reduce obsolete stock. Maintain clean and safe storage areas at all times.
Prepare stock transfers and replenishment for the showroom and workshop so sales and installs are never delayed....
Conceptualise, develop and execute high-quality creative work across online and offline channels.
Develop creative materials for corporate communications, marketing campaigns, presentations, digital advertising, websites, social media, sales and business development materials.
Work closely with Marketing and business teams to conceptualise, visualise and deliver creative content that supports brand and business objectives....