Basic IT Troubleshooting
Application Support
Familiarity with Retail Management Software
Ticketing System
Basic LAN/WAN Networking
Windows OS & Microsoft Office
Hardware & Software Installation
Basic SQL (Added Advantage)
Good Communication Skills
Problem-Solving Skills
Multi-outlet operations
P&L management
Team leadership
SOP governance
KPI management
Training and development
Mandarin communication
English communication
Bahasa Malaysia communication
Business travel