- SPM or Higher Education Qualification.- Good verbal and written communication skills- Familiar Local Supermarket in Pahang State ( Nirwana / Pantai Selamat / Tunas Manja Group)- Have a minimum of 2 years of relevant work experience in FMCG industry.- Basic Computer Skills in Excel & PowerPoint.- Solid understanding of the sales process and customer relationship management.- Strong communication and interpersonal skills, with the ability to build customer rapport.- Excellent problem-solving and negotiation skills and a customer-focused mindset.- Ability to multitask and manage time effectively to meet sales goals.- Ability to work independently and as part of a team.- Self-motivated, goal-oriented, and able to work in a fast-paced environment.- Achievement Orientation: Highly focused on their goals and performance metrics, often taking a customer-focused approach to achieve them.- Conscientiousness: A strong sense of duty, responsibility, and reliability. They take ownership of the sales cycle.- Active Listening: Exceptional listeners who listen more than they talk (80/20 rule), asking probing questions rather than pushing a pitch.- Relationship Builders: Excellent at building rapport and trust, ideal for account management.
Currently pursuing Diploma or Degree in Office Administration, Secretarial Studies, Business Administration, Business Management, Information Management, Marketing, IT, or a related field.
Students from other courses who are interested in administration and business operations are also welcome.
Finance & Documentation Support: Assist in daily data entry, financial reporting, and proper document filing. Maintain accurate financial records and ensure data consistency in the accounting system. Support preparation of internal reports including reconciliation, claims, and warranty registration.
Customer & Warranty Registration: Compile and organize extended warranty forms submitted by outlets for registration purposes. Coordinate with sales teams for the ongoing customer rebate registration process.
Rebate & Government Liaison: Communicate with relevant government bodies regarding guidelines and submissions for promotional rebate programs. Follow up to ensure accurate and timely processing of claims and required documentation.
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At least 2 years of B2B sales experience, with demonstrated experience in both winning new business and building and nurturing client accounts.
Proven ability to develop professional relationships with business owners, managers, decision-makers and other stakeholders throughout the B2B sales process.
Experience managing a sales pipeline, including prospecting, qualification, follow-up, proposal development, negotiation and closing.
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In-Store Sales & Operations (Primary - 80%): Meet/exceed monthly in-store sales targets through consultative selling; master point-of-sale (POS) systems and in-store promotions; provide tailored product recommendations; handle complaints and returns onsite; conduct live in-store demos; maintain knowledge of warranties, installation, and competitor comparisons; ensure displays are stocked, labeled, and compliant with safety standards; report inventory discrepancies.
Team Collaboration: Share customer feedback with management; train new hires on store protocols and sales techniques.
Roadshow & Event Execution: Represent the brand at 1-3 events/month (mall roadshows, trade fairs, community markets); set up portable displays, run promotions, and process on-site sales.
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Finance & Documentation Support: Assist in daily data entry, financial reporting, and proper document filing. Maintain accurate financial records and ensure data consistency in the accounting system. Support preparation of internal reports including reconciliation, claims, and warranty registration.
Customer & Warranty Registration: Compile and organize extended warranty forms submitted by outlets for registration purposes. Coordinate with sales teams for the ongoing customer rebate registration process.
Rebate & Government Liaison: Communicate with relevant government bodies regarding guidelines and submissions for promotional rebate programs. Follow up to ensure accurate and timely processing of claims and required documentation.
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