Customer Service
Communication Skills
Inventory Management
Medication Dispensing
Attention to Detail
Product Knowledge
Sales Management
Relationship Building
Respond promptly and professionally to customer enquiries via phone, email, live chat, social media, WhatsApp, and other company communication channels.
Serve as the primary point of contact for customer enquiries, feedback, and complaints.
Provide accurate information regarding the company's products, services, and promotions.
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This 6-month program offers you a foundation of tasks or ‘Station Skills’ before moving forward as a Management Trainee with these 3 tiers: Crew, Crew Trainer, and Crew Leader.
Your first tier is as Crew where your station skills emphasize on production and services such as food and drink productions in the kitchen, cleanliness, and customer service.
Acquiring the skills as a Crew, you will proceed to the second tier as a Crew Trainer. Here you will be introduced in more details to company policies, engage more with customers, and on the frontline.
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