Language Proficiency:Business-level fluency or native proficiency in Cantonese and English (written and spoken) to support Cantonese-speaking customers.
Education: Minimum SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent.
Technical & Product Knowledge: Basic computer literacy and interest in IT/technology products to quickly grasp product details and assist with IT-related inquiries.
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Proficient in Microsoft Office (Word & Excel).
Good communication and organizational skills.
Responsible
positive attitude
and eager to learn.
Able to work independently and as part of a team
Minimum 4 years of relevant experience with secondary school education, or 3 years of relevant experience with a first-level university degree in business administration, accountancy, finance or any discipline.
Proficiency using computers and Microsoft Office applications such as Word, Excel etc.
Experience handling structured requests or service management systems (e.g. ServiceNow) is desirable.
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A Bachelor’s degree in Computer Science / IT or Diploma with Professional Certifications.
At least 8 years relevant experience successfully managing data centre service delivery or platform solutions or IT systems implementation and integration.
Experience working with multiple infrastructure teams, project teams (business, IT application and infrastructure teams).
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A Bachelor’s degree in Computer Science / IT or Diploma with Professional Certifications.
At least 8 years relevant experience successfully managing data centre service delivery or platform solutions or IT systems implementation and integration.
Experience working with multiple infrastructure teams, project teams (business, IT application and infrastructure teams).
...
A Bachelor’s degree in Computer Science / IT or Diploma with Professional Certifications.
At least 8 years relevant experience successfully managing data centre service delivery or platform solutions or IT systems implementation and integration.
Experience working with multiple infrastructure teams, project teams (business, IT application and infrastructure teams).
...
A Bachelor’s degree in Computer Science / IT or Diploma with Professional Certifications.
At least 8 years relevant experience successfully managing data centre service delivery or platform solutions or IT systems implementation and integration.
Experience working with multiple infrastructure teams, project teams (business, IT application and infrastructure teams).
...
A Bachelor’s degree in Computer Science / IT or Diploma with Professional Certifications.
At least 8 years relevant experience successfully managing data centre service delivery or platform solutions or IT systems implementation and integration.
Experience working with multiple infrastructure teams, project teams (business, IT application and infrastructure teams).
...
A Bachelor’s degree in Computer Science / IT or Diploma with Professional Certifications.
At least 8 years relevant experience successfully managing data centre service delivery or platform solutions or IT systems implementation and integration.
Experience working with multiple infrastructure teams, project teams (business, IT application and infrastructure teams).
...
A Bachelor’s degree in Computer Science / IT or Diploma with Professional Certifications.
At least 8 years relevant experience successfully managing data centre service delivery or platform solutions or IT systems implementation and integration.
Experience working with multiple infrastructure teams, project teams (business, IT application and infrastructure teams).
...