• ServiceNow Certified Implementation Specialist (CIS – ITSM) – Required• Strong hands-on ServiceNow development experience• Proven experience implementing full ITSM suite• Experience with SAM and HAM modules• Strong CMDB architecture experience• Experience mapping enterprise processes to ServiceNow• Experience leading ServiceNow implementation projects• Strong stakeholder management skills• Able to work long-term onsite in Kuala Lumpur (Bangsar South)
Minimum SPM / Diploma / Degree in Business, Marketing, IT, Computer Science or a related field.
Minimum 2 years of working experience in Sales, Business Development or a related role.
Experience in selling software, IT solutions, document management systems, enterprise solutions or digital transformation solutions will be an added advantage.
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Business driver to build sustainable maintenance / contract run rate for the company
to work closely with Account Manager (AM) mapped to drive the maintenance business
to manage their customer's request on our services and to ensure that the AM knows how to position our services offering to all their customers. To create and monitor all services pipeline and to come out with the action plan on how to meet the target GP assigned.
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