Hardware Installation
Network Setup
Troubleshooting
Customer Service
Technical Support
System Configuration
Cable Management
Software Installation
Problem Solving
Time Management
Team Collaboration
IT Support
Network Administration
Hardware Troubleshooting
Software Installation
Printer Maintenance
Managed Print Services
Office Solutions
Technical Support
Technical Support
Technical Support
Cold Calling
Time Management
Communication Skill
Presentation Skill
Upselling
Managing a Client Engagement
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Record Keeping
Customer Service
Directing Clients
Ema
Possession of a Diploma, Advanced Diploma, Higher Graduate Diploma, DVM, DKM Level 4, or DLKM Level 5 in Computer Science, Information Technology, Engineering, or a related field.
Basic knowledge of computer hardware, networking principles, and IT infrastructure setup.
Good analytical and problem-solving skills to troubleshoot technical issues.
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Computer hardware troubleshooting
IT equipment and inventory management
Remote technical support
Good communication skills
Time management
Ability to work independently
Teamwork