• Currently pursuing or completed a Degree in HR, Business Administration, Psychology, or equivalent • Internship duration: minimum 3–6 months preferred • Proficient in Microsoft Office tools (Excel / Google Sheet, Word, PowerPoint) is an added advantage. • Bring Own laptop for work ( RM100 as allowance will be provided monthly ) • Strong written and spoken English (you will communicate with clients and candidates) • Detail-oriented and willing to learn• Able to work independently and in a team environment • Training will be provided, no agency experience required.
The purpose of this role is to serve as the first point of contact for employees, managers and P&O community in regard to P&O related topics, fostering a positive customer experience by employing a problem-solving approach and maintaining frequent, courteous and empathetic communication.As part of the PS&S Engagement Services team, this role supports customer queries and processes as per the Novartis Service Catalogue.This role is to proactively address issues and minimize queries through analysis of Performance Indicators and surveys, continuous improvement, knowledge management and customer education.
Human Resources Management
Administrative Support
Recruitment
Employee Relations
Payroll Processing
Office Management
Onboarding
HR Policies and Procedures
Communication Skills
Plan, launch, and maintain multiple operational projects. This includes active involvement in the end-to-end project lifecycle, management of deadlines and operational limitations, as well as coordination of multiple staff members to minimise disruption.
Gather primary data on topics such as competitor tactics, movement, public information from both on-ground and other possible sources to prepare information summary to provide insight on these areas for analysts and other working teams.
Monitor movements and collect information from multiple sources of drivers, merchants, and passengers to produce beneficial and actionable insights
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HR Administration
Employee Relations
HRIS Systems
Performance Management
Compliance Knowledge
Communication Skills
Problem Solving
Data Entry
Team Collaboration
Business Management
Consulting
Leadership
Operations Management
Strategy Development
Problem Solving
Training and Development
Client Relationship Management
SME Management
Business Coaching
Communication Skills
Organisation
Time Management
Effective Communication
Microsoft Office
Google Suite
Corporate Reporting
Attention to Detail
Administrative Support
Task Management
Email Management
Scheduling