Good customer service skills
Team leadership and people management
Able to guide and train crew members
Able to handle customer complaints and feedback
Good problem-solving skills
Able to manage shift operations and crew deployment
Basic knowledge of stock and inventory management
Good teamwork and positive attitude
Good time management and multitasking
Language Proficiency / 语言能力:Proficient inMandarin is a plus (to communicate effectively with mostly Mandarin-speaking customers). 掌握普通话者优先(以便与大多数讲华语的客户顺畅沟通)。
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Computer hardware troubleshooting
IT equipment and inventory management
Remote technical support
Good communication skills
Time management
Ability to work independently
Teamwork
Technical Sales
Product Knowledge
Customer Relationship
Problem Solving
Communication Skills
Presentation Skills
Technical Support
Solution Design
Cross-functional Collaboration
Business Acumen