Customer Service
Reservations Management
Check-in/Check-out
Communication Skills
Problem Solving
Multitasking
Phone Etiquette
Upselling
Hotel Software
Teamwork
Attention to Detail
This position take primary ownership of the more complex systems within the company's travel technology stack, including front, mid, back office, and CRM, while supporting the rollout of statistic reporting and system compliance monitoring. This role is critical to strengthening system support coverage as the company's infrastructure continues to expand, particularly as our company scales into the corporate, global, and wholesaler market space. The incumbent will work closely with the existing System Support Executive to ensure full backup coverage across all platforms, and will mentor junior team members as the function grows.
Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, any field. 必须至少拥有小学/中学/SPM/"O" Level,高中/STPM/"A" Level/预科或任何相关领域的学历。
Must possess valid D Class driving license for manual transmission car 必须持有有效的 D级手动挡汽车驾驶执照。
Required language(s): Bahasa Malaysia, English & BC. 需掌握马来语、英语和中文。
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This position take primary ownership of the more complex systems within the company's travel technology stack, including front, mid, back office, and CRM, while supporting the rollout of statistic reporting and system compliance monitoring. This role is critical to strengthening system support coverage as the company's infrastructure continues to expand, particularly as our company scales into the corporate, global, and wholesaler market space. The incumbent will work closely with the existing System Support Executive to ensure full backup coverage across all platforms, and will mentor junior team members as the function grows.
This position take primary ownership of the more complex systems within the company's travel technology stack, including front, mid, back office, and CRM, while supporting the rollout of statistic reporting and system compliance monitoring. This role is critical to strengthening system support coverage as the company's infrastructure continues to expand, particularly as our company scales into the corporate, global, and wholesaler market space. The incumbent will work closely with the existing System Support Executive to ensure full backup coverage across all platforms, and will mentor junior team members as the function grows.
This position take primary ownership of the more complex systems within the company's travel technology stack, including front, mid, back office, and CRM, while supporting the rollout of statistic reporting and system compliance monitoring. This role is critical to strengthening system support coverage as the company's infrastructure continues to expand, particularly as our company scales into the corporate, global, and wholesaler market space. The incumbent will work closely with the existing System Support Executive to ensure full backup coverage across all platforms, and will mentor junior team members as the function grows.
This position take primary ownership of the more complex systems within the company's travel technology stack, including front, mid, back office, and CRM, while supporting the rollout of statistic reporting and system compliance monitoring. This role is critical to strengthening system support coverage as the company's infrastructure continues to expand, particularly as our company scales into the corporate, global, and wholesaler market space. The incumbent will work closely with the existing System Support Executive to ensure full backup coverage across all platforms, and will mentor junior team members as the function grows.