Ensure seamless post-sale support including preparing O&M report for paid customers, maintaining customer satisfaction, and optimizing operational efficiency across all service activities.
Serve as the central liaison between customer success, field teams, technical support, and engineering.
Maintain a master schedule for all preventive maintenance (PM), inspections, and service visits. Coordinate with field teams to optimize routing and resource allocation.
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Create and maintain detailed baseline and rolling schedules for construction packages using Primavera P6 or MS Project, aligning timelines with project milestones and resource plans.
Develop resource-loaded workplans and activity breakdowns that translate design and procurement inputs into achievable site sequences.
Track progress, update forecasts, and perform critical path and delay analyses to quantify impacts and recommend recovery options.
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Bills of Material (BOM) – exposure to preparation and reviewing the BOM of projects, detailing quantities and types of precast components and estimating raw materials required for precast production (concrete, steel reinforcement, welded mesh, cast-in items, etc.).
Material Consumption Analysis – assist in analyzing and monitoring actual material consumption versus approved shop drawings and BOM.
Production Wallchart Updating – perform updating of production wallchart to align factory teams with revised drawings and minimize errors and delays.
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Bills of Material (BOM) – exposure to preparation and reviewing the BOM of projects, detailing quantities and types of precast components and estimating raw materials required for precast production (concrete, steel reinforcement, welded mesh, cast-in items, etc.).
Material Consumption Analysis – assist in analyzing and monitoring actual material consumption versus approved shop drawings and BOM.
Production Wallchart Updating – perform updating of production wallchart to align factory teams with revised drawings and minimize errors and delays.
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Identify and approach potential customers in target sectors such as banking, retail, shopping malls, property development, corporate offices, education, hospitality and government-linked organisations.
Conduct outbound business development activities through telephone calls, email, LinkedIn, networking, referrals, exhibitions and face-to-face appointments.
Arrange and attend customer meetings, presentations, product demonstrations and site visits.
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