Good customer service skills
Team leadership and people management
Able to guide and train crew members
Able to handle customer complaints and feedback
Good problem-solving skills
Able to manage shift operations and crew deployment
Basic knowledge of stock and inventory management
Good teamwork and positive attitude
Good time management and multitasking
1 year of experience in operations management in F&B, the food service industry, or retail.
Fresh graduates with a diploma/SKM (such as F&B, culinary, food safety, hospitality, communication business administration, or its equivalent) can apply.
Relentless focus on customer, understands what customer wants and how to deliver the experience
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