Sales Administration
Order Processing
Data Entry
Communication Skills
Time Management
Microsoft Office Suite
Attention to Detail
Teamwork
Problem-Solving
Candidate must possess at least Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology/ Software Engineering/ Application Development or equivalent.
3 to 5 years of working experience required in an IT development environment.
Experience in creating documentation for audiences with different levels of technical skill.
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Candidate must possess at least Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology/ Software Engineering/ Application Development or equivalent.
3 to 5 years of working experience required in an IT development environment.
Experience in creating documentation for audiences with different levels of technical skill.
...
Qualifications & Requirements- Diploma or Degree in Business Administration or related field- Minimum 1-2 years of relevant working experience
- Proficient in Mandarin (spoken and written) to effectively communicate and liaise with Mandarin-speaking advisors.- Computer literate, with proficiency in Microsoft Office, Canva, and other digital/AI tools- Good organizational, multitasking, and communication skills- Able to meet deadlines with a high level of accuracy and integrity- Responsible, detail-oriented, and able to work independently
• Degree/Diploma in IT, Computer Science, or related field• 1–3 years of hands-on IT support experience (excl. internship)• Strong troubleshooting skills across systems/platforms• Knowledge of network & infrastructure support• Solid communication & documentation skills• Able to work independently & prioritize tasks effectivelyPreferred Technical Skilla. Support Windows, IOSb. Support basic network troubleshooting.c. Support basic Video/Audio System and Video Conferencing solution (Logitech TEAMS ROOM and WEBEX).d. Support basic mobile Application installation and troubleshooting tools supporting company such as MS Authenticator, MS Outlook, OneDrive, MS TEAMS, SharePoint, SAP Concur, etc.e. Support basic office printer troubleshooting and simple part replacement such as ink cartridge or any removeable components such as jammed paper, waste tank, etc…f. Support physical installation of Network switches, Router, Wireless Access Point, etc as part of the hardware refresh cycle.g. Support basic troubleshooting of Alcatel phone system and Cisco IP Phone system.h. Good to have technical certification in networks and hardware supportAdministrative Task expected from this role:i. Maintain proper inventory checklist matching with CMDB.j. Monitor the Support Queue in ServiceNow to ensure tickets are dealt with promptly.k. Direct complex tickets to appropriate support group and maintain ownership until issue resolve.l. Maintain 5S in Workplace.