Greeting customers and helping them determine repairs and relevant costs

Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs

Answering customer questions about service outcomes and consulting with technicians when necessary

Informing customers about potential cost savings and warranty protections

Greeting customers and helping them determine repairs and relevant costs

Overseeing and managing the service center’s scheduling and workflow

Informing customers of changes in service or when their vehicle is ready to be picked up

Scheduling service appointments for existing customers and prospect customers

Handle calls and inquiries from customers, follow up with customers

Meeting customer and handling customer feedback and request

Work with project team

Update company social media