Min diploma or above, with priority given to candidates majoring in administration, secretarial studies, business studies. SPM Holder with relevant experience welcome
1-2 years of experience in clerical, administrative assistant, or after-sales service support positions is preferred; experience in data management and data entry is a plus.
Proficient in Microsoft Office software (Word, Excel, PowerPoint).
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• Proficiency in spoken and written Mandarin to support Mandarin-speaking customers• Ability to communicate effectively in English for training and internal communication• Minimum SPM, Diploma, Degree, or equivalent qualification• Good communication and interpersonal skills• Good problem-solving skills with a customer-focused approach• Comfortable using computers and customer service systems• Willing to work on a rotational shift schedule• Previous customer service, contact centre, or BPO experience is an advantage• Fresh graduates are welcome to apply