We are looking for a reliable and proactive HR & Operations Coordinator to support the daily operations of our client’s pharmacy. This role combines people management, administrative coordination, customer service, and operational support to ensure smooth workflows, efficient patient communication, and a well-organized working environment.Who We Are Looking For
· Reliable, responsive, and able to work well under pressure
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Human Resources Administration
Recruitment Support
Onboarding Processes
Employee Record Management
Payroll Administration
Benefits Administration
Office Administration
Communication Skills
Adherence to nursing care vision, mission, goals and objectives, aligns with the scope of nursing services, and performs shift duties as assigned by the Unit Manager to ensure high quality care rendered.
Notifies the unit manager of any changes in the situation that could impact the standards of care.
Obtains and handovers a report of patient progress, ensuring all doctor's orders are followed before changing or over taking shifts and notifying any incidents or problems encountered.
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Customer Service
Tour Operations
Travel Arrangements
Booking Management
Problem Solving
Communication Skills
Time Management
Attention to Detail
Multilingual Abilities
Crisis Management
Customer Relationship Management
Sales Support
Bachelor’s degree or Diploma in Accounting, Finance, Risk Management, Law, Sustainability, Commerce, Economics or a related field. Master degrees and professional certifications (eg CPA, ACCA, CIMA, CIA) will have added advantage.
Proficient in written and spoken English as well as possess excellent communication, report writing and computer skills.
Proactive, good problem-solving ability, resourceful, innovative and have an eye for detail.
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Traditional Chinese Medicine (TCM)
Acupuncture
Patient Consultation
Diagnosis
Herbal Medicine
Product Knowledge (TCM Herbal)
Client Relationship Management