Able to manage and post content on Facebook
Instagram
Xiaohongshu (小红书) and TikTok
Familiar with Meta Business Suite / Ads Manager — boosting posts
basic audience targeting and reading campaign results
Able to respond to customer enquiries and comments on social media and WhatsApp Business in a professional tone
Basic understanding of e-commerce platforms (Shopee
Lazada
TikTok Shop) — product listing
promotions
order follow-up
Able to track and report simple performance figures (reach
engagement
enquiries
sales conversion)
Marketing Coordination
Content Creation
Event Planning Support
Internal Communications
Social Media Management
Brand Awareness
Administrative Support
Experience: 1–3 years of experience in retail operations, store auditing, or store management within the retail/F&B sector.
Eye for Detail: Exceptional observational skills with a keen eye for cleanliness, display standards, and service quality.
Communication & Influence: Strong interpersonal and communication skills; capable of providing constructive feedback and driving compliance professionally.
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Job Requirements
Experience: 1–3 years of experience in retail operations
store auditing
or store management within the retail/F&B sector.
Eye for Detail: Exceptional observational skills with a keen eye for cleanliness
and service quality.
Communication & Influence: Strong interpersonal and communication skills
capable of providing constructive feedback and driving compliance professionally.
Problem-Solving: Proven track record in following up on issues and driving accountability to close operational gaps.
Mobility & Flexibility: Able and willing to travel frequently between outlets (a valid driver’s license and own transport preferred
if applicable).
Technical Skills: Proficient in MS Office / Google Workspace for drafting clear
structured operational reports.
Product Knowledge
Communication Skills
Retail Sales
Communication Skills (Mandarin & English)
Sales
Interpersonal Skills
Retail Experience
Customer Service
Sales Presentations
Territory Management
Business Development