全职 Retail Operations Executive 工作, 薪水 up to MYR 5,000, JMM Cookies (M) Johor 公司招聘中 - Ricebowl

Job Requirements

• Experience: 1–3 years of experience in retail operations, store auditing, or store management within the retail/F&B sector.

• Eye for Detail: Exceptional observational skills with a keen eye for cleanliness, display standards, and service quality.

• Communication & Influence: Strong interpersonal and communication skills; capable of providing constructive feedback and driving compliance professionally.

• Problem-Solving: Proven track record in following up on issues and driving accountability to close operational gaps.

• Mobility & Flexibility: Able and willing to travel frequently between outlets (a valid driver’s license and own transport preferred, if applicable).

• Technical Skills: Proficient in MS Office / Google Workspace for drafting clear, structured operational reports.
  High Mobility & Willingness to Travel: Must be willing and comfortable with frequent regional travel (interstate travel/outstation) to cover outlets across North, Central, and South regions.

• Possess Own Transport:Must possess a valid driving license (Class D) and own personal transport for field visits.(Transport, petrol, accommodation allowance provided)

• Adaptability & Independence: Highly self-motivated and capable of working independently on the road with minimal direct supervision.

Key Responsibilities

• Store Audits & Field Visits: Conduct regular, scheduled, and unannounced visits to various outlets to evaluate overall store operations.

• Standards & Compliance: Ensure strict adherence to company SOPs, visual merchandising guidelines, hygiene/cleanliness standards, product quality, and customer service protocols.

• Issue Reporting & Analysis: Identify, document, and report operational issues, non-compliance, or service bottlenecks, submitting detailed field audit reports.

• Corrective Action & Follow-up: Work closely with store managers to establish improvement action plans and track the progress of issue resolution until fully resolved.

• Operational Efficiency: Assist in streamlining day-to-day store processes to boost overall productivity and elevate the end-to-end customer experience.

• Campaign & Project Support: Provide hands-on operational support for marketing promotions, store events, seasonal launches, and new store openings.

• Medical and Hospitalisation Leave
• SOCSO
• EPF
• Allowance Provided
• Annual Leave