In-Store Sales & Operations (Primary - 80%): Meet/exceed monthly in-store sales targets through consultative selling; master point-of-sale (POS) systems and in-store promotions; provide tailored product recommendations; handle complaints and returns onsite; conduct live in-store demos; maintain knowledge of warranties, installation, and competitor comparisons; ensure displays are stocked, labeled, and compliant with safety standards; report inventory discrepancies.
Team Collaboration: Share customer feedback with management; train new hires on store protocols and sales techniques.
Roadshow & Event Execution: Represent the brand at 1-3 events/month (mall roadshows, trade fairs, community markets); set up portable displays, run promotions, and process on-site sales.
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Undergraduates and graduate students in the field of Mass Communications/Digital or Social Media Marketing/Creative Media/PR/Advertising are preferred.
Proficient in written and verbal communication skills in English and Bahasa Malaysia.
Outgoing and has an open communication style, critical thinking mindset, attention to detail, reporting, and presenting skills.
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Strong expertise in performance marketing channels such as paid search (e.g., Google Ads), paid social (e.g., Meta, LinkedIn), and programmatic or display advertising.
Proficiency in analytics and measurement tools, including Google Analytics or similar platforms, with the ability to interpret data, build dashboards, and translate insights into clear actions.
Experience in campaign strategy and optimisation, including audience segmentation, bid and budget management, conversion rate optimisation, and A/B or multivariate testing.
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Assist the Lead Graphic Designer to design engaging and high-quality visuals for social media posts, website assets, in-app visuals, and advertising materials.
Be involved in the creative execution and planning of assigned marketing campaigns by developing visuals that align with campaign objectives and brand identity.
Collaborate with the marketing team and internal stakeholders on real projects.
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Content Creation: Design eye-catching static posts, carousels, infographics, and banners optimized for various social media platforms.
Template Development: Assist in building reusable, on-brand design templates to streamline our daily content publishing workflows.
Basic Video & Motion: Edit simple video clips, add on-screen typography, and create basic animations for short-form video formats like Reels and TikToks.
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Strategic Marketing Planning: Own and execute the entire marketing calendar, planning at least 2 months in advance to ensure smooth execution of campaigns. Operate with a forward-thinking mindset, always preparing for the next month’s plan while executing the current one.
Marketing Leadership & Execution: Lead the marketing team with a results-driven approach, setting clear KPIs, ensuring they are met, and driving execution without micromanagement. You take full ownership of the marketing team’s performance, guiding them to deliver results while fostering accountability and independence.
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Diploma or Bachelor’s Degree in Graphic Design, Visual Communication, Multimedia Design, Creative Design, or a related field.
Preferably 1–2 years of relevant experience in graphic design, creative design, visual communication, digital content, or a related field.
Fresh graduates with a strong creative portfolio and relevant internship or project experience are encouraged to apply. Experience in developing social media content, marketing collaterals, campaign visuals, digital and print artwork, packaging, or brand assets is preferred.
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Diploma or Bachelor's Degree in Marketing, Advertising, Mass Communication, Business, Media Studies, or a related field.
Fresh graduates are encouraged to apply. Candidates with 1–3 years of experience in an advertising, media, digital, or marketing agency will have an added advantage.
Good understanding of digital marketing and social media platforms.
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