Education: Bachelor’s Degree or Diploma in Business Administration, Operations Management, or a related field.
Experience: Minimum 3 years of experience in operations, branch support, administration, or a related field. Experience in monitoring operational performance, TAT, and compliance is highly preferred.
Currently pursuing a Diploma or Degree in Business Administration, Customer Service, Hospitality, Management, Information Technology, Operations Management or a related field.
Good communication and interpersonal skills.
Comfortable communicating with customers through telephone, WhatsApp and other digital channels.
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