Customer Service
Sales Support
Product Knowledge
Point of Sale (POS)
Inventory Management
Merchandising
Communication Skills
Teamwork
Problem Solving
Time Management
Upselling Techniques
Cash Handling
• Confident and comfortable speaking in front of camera• Friendly personality with good communication skills• Able to conduct livestreams on TikTok / Facebook / other platforms• Responsible, proactive, and willing to learn• Basic knowledge of social media and online selling is an advantage• Retail or livestream experience is preferred but not mandatory• Able to work on weekends, public holidays, or shift schedules when required
Fulfillment Operations & Logistics: Oversee daily picking, packing, and dispatch workflows to ensure 100% order accuracy and on-time courier handovers, especially during peak campaign surges.
Inventory Control & Audit: Lead regular cycle counts, conduct periodic stock reconciliations, minimize inventory shrinkage, and ensure real-time accuracy across warehouse management systems (WMS).
Team Leadership & Scheduling: Supervise, train, and schedule warehouse assistants; establish clear daily performance targets and enforce safety and operational standards.
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Content Creation
Content Marketing
Social Media Content
Mandarin Chinese
Chinese Language
Traditional Chinese Medicine
Chinese Herbal Medicine
Video Editing
Video Capture
Content Strategy
Copywriting
Social Media Marketing