As a builder, you will help create and scale customer-facing integrations and tools that make our products easier to deploy and operate. You will work directly with customers and product teams to turn real-world problems into reliable engineering solutions.
Responsibilities
- Assist in deploying, integrating, and customising AI-powered software solutions to meet customer business requirements.
- Work with engineering and business teams to understand customer challenges and identify suitable technical solutions.
- Support the development of prototypes and proof-of-concept (POC) applications using AI tools, APIs, and software technologies.
- Assist in integrating AI models, LLMs, APIs, and cloud-based services into customer workflows and existing systems.
- Participate in testing, troubleshooting, and optimising AI applications to ensure functionality and performance.
- Assist in analysing customer requirements and translating business needs into technical specifications.
- Support the implementation and deployment of AI solutions in customer environments.
- Prepare technical documentation, solution demonstrations, and implementation reports.
- Conduct research on AI technologies, software tools, and automation solutions to address real-world business problems.
- Collaborate with software engineers, product teams, and customers to gather feedback and improve deployed solutions.
- Perform other engineering and technical support tasks as assigned.