Establishes contracts/agreements for all IT goods and IT services acquired by the company to ensure all supplier deliverables/expectations are managed.
Supports IT Heads and Procurement Leads in local BUs (other countries in Asia) in their IT projects and IT category management.
Establishes and maintains relationships with key and strategic suppliers across the region.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Build strategic partnerships with key internal and external stakeholders.
Build strong collaboration with cross functional team to ensure continuous and sustained brand competitive advantage.
Monitor market conditions and analyse various relevant data, i.e sales, IMS, customers’ offtake, retail audit, shopper research, to identify opportunities for market access, business development and innovative program.
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Work closely with Warehouse and Client and Customer Service Representative to ensure all the Administrative/ Operational procedures and practices are compliance with the S.O.P and W.I.
Handling for the Customer Account Opening.
Key In all those Services Billing to Finance System, raise PR in ARIBA system.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Build strategic partnerships with key internal and external stakeholders.
Build strong collaboration with cross functional team to ensure continuous and sustained brand competitive advantage.
Monitor market conditions and analyse various relevant data, i.e sales, IMS, customers’ offtake, retail audit, shopper research, to identify opportunities for market access, business development and innovative program.
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To check functionality of the returned instrument/equipment, defect such as loosen parts, leaks, wear & tear, other indication of disrepair and cleanliness (contamination)
To perform cleaning as per Work Instruction on instrument that is found to have contained residual material
To record used item and raise document for top-up/replacement
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
...
Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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To check functionality of the returned instrument/equipment, defect such as loosen parts, leaks, wear & tear, other indication of disrepair and cleanliness (contamination)
To perform cleaning as per Work Instruction on instrument that is found to have contained residual material
To record used item and raise document for top-up/replacement
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This is a building role. The person will need to work with ambiguity, limited precedent, and multiple internal stakeholders across distribution, commercialisation, and business development. The ability to start small, learn fast, and create scalable processes is more important than managing established structures.
Own the Digital-Only service delivery for Malaysia, Singapore, and Brunei: manage the full cycle from client onboarding through campaign execution to performance reporting.
Work with Business Development to convert pipeline opportunities into active Digital-Only engagements , ensure alignment between what is sold and what can be delivered.
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Handles inventory issues internally, and externally with clients in a service-oriented manner.
Disseminates daily, monthly, and quarterly reports to clients in a timely and accurate manner.
Reports to Manager, Client Key Account Management on departmental issues, non- conformities, and accomplishments. Ensures there are prompt and effective communication both internally and externally to keep all interested parties informed proactively. This includes but not limited to superiors, colleagues, clients, and customers.
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Work together as a team to ensure warehouse team’s KPIs are achieved consistently.
Operate cold chain picking and packing activities in the cold room to ensure compliance to Cold Chain Management SOP & WI. (Cold Chain Team on duty) for quality control.
Maintain cleanliness of the warehouse including the cold room and freezers to ensure clean and safe working space.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Prepare customized value proposition decks for each prospect and deliver compelling presentations, pitches, and business negotiations to secure new partnerships.
Maintain close contact with existing and new sellers to strengthen relationships and maximize their engagement and sales performance on the platform.
Lead contract review and negotiations with both new and existing sellers to optimize terms that support growth and long‑term collaboration.
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Document maintenance activities, system issues, and resolutions for record-keeping and analysis.
Identify potential system issues, contribute to continuous improvement initiatives, and recommend solutions to enhance system efficiency and reliability.
Assist in spare parts and engineering tools management with the Automation Engineer.
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Maintain up-to-date knowledge of products, competitors, diseases, and therapeutic processes to foster professional relationships and support clinical discussions.
Plan and manage weekly schedules with Sales Manager to optimize work execution, ensuring coverage, frequency, and delivery of customer-centric activities within budget.
Develop and implement account plans with internal teams to identify opportunities, address unmet customer and patient needs, and enhance account performance.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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