Review and process service providers’ submissions, including quotations and job completion records, to ensure scope compliance, technical adequacy, cost reasonableness, and satisfactory completion of works.
Works closely with her nursing team, consultants / doctors, collaborates with other departments / personnel in overseeing patient care is being delivered for optimal client satisfaction. Follows consultants’ ward round with the team leader and assists in procedures.
Internal Training & Consultation: Design and organize rules consultation and training sessions for internal stakeholders. You will ensure a unified understanding of our governance logic and toolkit across the organization.
Oversee business testing activities for initiatives, including test planning, User Acceptance Testing (UAT) defect management and business sign-off, to ensure solutions meet business requirements and agreed programme specifications.
Monitor key performance metrics, use data to drive decision-making and implement strategies to improve overall customer experience and drive profitability.
Perform loan approval within delegated approving authority limit and required TAT while adhering to existing credit underwriting guidelines and policies;