Participate in the onboarding process for new hires, including preparing documentation, coordinating orientation sessions, and ensuring a smooth integration into the company.
Collaborate effectively with team members to ensure smooth operations during peak hours, assisting with various tasks as needed to meet customer demands.
Assist to liaise with customer contacts and support customer warehouse visits & on-site requests. Share updates with China headquarters. Coordinate with local vendors for transport and racking. Help handle customer complaints such as goods damage, delay and slow stocktaking.