Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable.NET Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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Portion food products prior to cooking according to standard portion sizes and recipe specifications.
Maintaining a clean and sanitary workstation area including tables, shelves, grills, boilers, fryers, pasta cookers, sauté burners, convection oven, flat top range, and refrigeration equipment.
Assist in food preparation assignments during off-peak periods as needed.
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