Employee Engagement: Assist in planning company events, tracking team milestones (birthdays/anniversaries), and drafting internal communications or newsletters.
Compliance & Research: Help audit HR files for compliance and research current HR trends or labor laws to support policy updates.
Assist in establishing, reviewing, and implementing company policies and procedures.
Advise Management on disciplinary issues, staff counselling, grievances, terminations, and other employee-related matters in line with the Employment Act and Industrial Relations Act.
Manage and respond to auditor queries related to HR and Admin.
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You Live by "If Cannot Also, Must Can." This is our unofficial motto. It's the mindset that no challenge is too big and "no" is not the final answer. It’s about perseverance and an absolute refusal to fail.
You're Ready for the Grind. We need to be crystal clear: this is not a cruise. The only way we achieve our big dreams is with sweat, blood, and tears. We are looking for people who want to be in the trenches with us, building something amazing. This is an all-or-nothing mission. Either you're in, or you're not.
Written - writing persuasive copy that engages and drives human beings to change their perspectives or take action
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Manage influencer engagement and campaigns, including operational activities related to influencers (contracts, briefs, discount code creation, etc)
Manage social media channels which include copywriting, creating engaging and effective contents, and create, produce and edit bite-sized videos relatable to our target audience
Ideate, produce and execute contents for marketing materials and collaterals across online (website and social media) and offline channels
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Develop, review, and maintain Quality Manuals, SOPs, forms and related quality documentation.
Ensure the Quality Management System (QMS) is effectively implemented, maintained, and continuously improved in compliance with GDPMD requirements.
Coordinate and monitor QMS activities, including document control, corrective and preventive actions (CAPA), and continuous improvement initiatives.
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Manage communication with influencers, including negotiating collaboration terms (rates, deliverables, timelines, and usage rights) while ensuring alignment with internal guidelines.
Execute end-to-end influencer campaigns, including shortlisting KOLs, preparing campaign briefs, coordinating deliverables, and monitoring content output.
Track and evaluate campaign performance, providing insights, reports, and recommendations for continuous improvement.
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Completes operational requirements by scheduling and assigning administrative projects and expediting work results.
Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
Provides information by answering questions and requests.
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Contact customers by phone or email to relay information.
Handle customer enquiries & complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure issue is resolved.
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