Conduct quality control checks throughout the production process, identifying and rectifying any defects or deviations from quality standards to ensure product excellence.
Adhere strictly to all safety procedures and protocols, including the proper use of personal protective equipment (PPE) and safe operation of machinery, to maintain a safe working environment.
Assemble wood components into finished products, utilizing various joining techniques and fasteners, ensuring structural integrity and aesthetic appeal.
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Conduct quality control checks throughout the production process, identifying and rectifying any defects or deviations from quality standards to ensure product excellence.
Adhere strictly to all safety procedures and protocols, including the proper use of personal protective equipment (PPE) and safe operation of machinery, to maintain a safe working environment.
Assemble wood components into finished products, utilizing various joining techniques and fasteners, ensuring structural integrity and aesthetic appeal.
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Monitor and manage respective campaigns, ensuring all campaigns are completed on schedule
Selection of & allocation of work/repair orders to Technician staff, including logging time on/off job on line. This is to ensure technicians with appropriate skills are allocated to jobs so minimizing the risk of compromising productive Efficiency & job finish quality.
Assisting and guiding production staff either physically or technically where necessary or appropriate
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Monitor vehicle repair and servicing progress and ensure jobs are completed according to the required schedule.
Provide hands-on technical guidance and support to technicians in diagnosing and troubleshooting mechanical, electrical and other vehicle-related issues.
Inspect completed repair and maintenance work and conduct quality checks before vehicles are released.
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We are looking for an experienced Workshop Supervisor Cum Service Advisor who is a strong team player with a professional work ethic. This role requires both technical expertise and front-line customer service capability, as the supervisor will oversee workshop operations while also supporting customer service tasks such as quotations, invoicing, and customer consultation.
Key Responsibilities
• Arrange and assign repair jobs to mechanics efficiently
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Monitor vehicle repair and servicing progress and ensure jobs are completed according to the required schedule.
Provide hands-on technical guidance and support to technicians in diagnosing and troubleshooting mechanical, electrical and other vehicle-related issues.
Inspect completed repair and maintenance work and conduct quality checks before vehicles are released.
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Identify opportunities for process optimization and implement improvements to enhance workshop efficiency and workflow effectiveness.
Manage supplier relationships, negotiate service agreements, and coordinate warranty claims with equipment providers.
Engage with customers to understand service and product requirements, address concerns, and provide effective solutions to meet customer expectations.
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Identify opportunities for process optimization and implement improvements to enhance workshop efficiency and workflow effectiveness.
Manage supplier relationships, negotiate service agreements, and coordinate warranty claims with equipment providers.
Engage with customers to understand service and product requirements, address concerns, and provide effective solutions to meet customer expectations.
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